Overview
A broken WordPress website can show white screens, plugin conflicts, theme issues, or database connection problems. The key is to make careful changes one step at a time.
Good First Checks
- Ask what changed before the problem started
- Check whether WordPress core or a plugin was recently updated
- Review any visible error messages
- Test whether the admin area still works
Common Causes
- Plugin conflicts
- Theme changes
- Bad custom code or .htaccess edits
- Database connection problems
- Low PHP memory or version mismatch
Safe Troubleshooting Advice
- Back up the site first
- Disable plugins one by one if you can still access the site
- Switch to a default theme as a test
- Review recent file changes in File Manager
If the site is business critical, do not keep guessing. Submit a ticket through our support page and include the domain and exact symptoms. You can also review more help in our resources section.
