Overview

Choosing the right department helps your request get handled more efficiently. Some questions are billing related, while others need technical troubleshooting.

Use a Billing Ticket For

• Invoice questions
• Payment questions
• Renewal clarification
• Upgrade or service pricing questions

Use a Technical Support Ticket For

• Website errors
• Email problems
• DNS help
• cPanel or hosting account issues
• Migration and setup help

If You Are Not Sure

Do not worry too much. Give a clear subject and explain the issue. Your request can usually be reviewed and directed appropriately.

For general service information, browse our About page, our FAQ, and our resources.