Overview

The exact details needed for a migration depend on how the current website is built, but the goal is always the same. We need enough information to copy the site accurately and reconnect it on the new hosting account.

Information That Often Helps

• Current hosting login or panel access
• Website files or file manager access
• Database name, username, and password when applicable
• Domain registrar or DNS access if DNS changes are part of the move
• Any special email setup that should not be interrupted

Why Complete Details Matter

Missing details can delay the move or cause part of the website to be copied without the configuration needed to make it work properly.

Good Next Step

Submit the migration request through support and include as much information as you can safely provide. We can then tell you what else is needed for your specific case.

For general web hosting information, also review our resources and our FAQ.