Overview
Restoring from a backup can help recover a website after accidental deletion, a failed update, or another problem. The correct method depends on how the backup was created and what exactly needs to be restored.
Before You Restore
- Identify whether you need to restore only files, only the database, or both
- Make a fresh copy of the current broken state if possible
- Confirm which backup version is the correct one
General Restore Advice
- Restore carefully rather than overwriting live content without a record
- Test key pages after the restore finishes
- Check forms, logins, images, and email functions if the site depends on them
When to Ask for Help
If the website is business critical or the restore process is unclear, it is usually better to ask for help before making the problem worse.
You can request restore assistance through our support page and browse our resource library for related hosting guidance.
