Overview

Webmail lets you read and send email from a browser without setting up a separate app first. It is useful for quick access, testing, and business email on the go.

Ways to Access Webmail

• Use the webmail link provided in your hosting service details
• Access webmail through cPanel
• Use any custom webmail access method supplied in your welcome information

Why Webmail Is Useful

• You can test whether a mailbox is working before setting up Outlook or a phone
• You can send and receive email from any browser
• You can confirm whether an issue is with the mailbox itself or only with a local device

If Webmail Works but Your App Does Not

That usually means the mailbox exists and the problem is with the email app settings. Check the username, password, incoming and outgoing mail settings, and encryption options.

If you still need help, submit a ticket through our support desk and include the email address that is affected.