Overview

After creating a mailbox, the next step is connecting it to your preferred device or email application. The exact screens vary, but the account details you need are usually the same.

Typical Information Required

• Full email address as the username
• Mailbox password
• Incoming server name
• Outgoing server name
• Connection security and port details

General Setup Advice

• Use the full email address as the login name
• Use secure encrypted settings whenever available
• If automatic setup fails, switch to manual configuration
• Send a test message after connecting the account

Most Common Problems

• Incorrect password
• Using the wrong outgoing mail settings
• Old cached credentials on the device
• DNS changes not fully completed yet

If you are unsure which mail settings to use, open a support ticket and reference your domain. We can confirm the correct values for your setup. You may also find related guidance in our resource guides.